Data deletion — Portfolio Tycoon

Data on your device

Most game data is stored primarily on your device (game progress, settings, player name, game PIN). Some of this data is also stored in the cloud backup when cloud backup is turned on. You can delete it by:

uninstalling the app, or
on Android: Settings → Apps → Portfolio Tycoon → Storage → Clear data (the names of individual items may differ by device manufacturer).

Deleting data from the device does not in itself delete the cloud backup or the Firebase account. If the cloud backup remains available, game progress may be restored under the conditions supported by the Game. If you also delete the cloud backup, game progress can no longer be restored from this backup. This does not affect the possibility of restoring from another existing and available copy of the data, in particular from an Android backup, if its restoration is technically supported.

Cloud backup and account

Right in the app. Settings → Account and backup → 🗑️ Delete cloud backup and account. The game deletes your backup and the relevant Firebase account (anonymous or linked to a Google account) and stops uploading data until you turn the backup on again. Deleting a Firebase account linked to a Google account does not delete the Google account itself. Optionally it also deletes progress on the device. You need an internet connection for this. Resetting the game (Settings → Reset game) also deletes the cloud backup of the Firebase account that is currently signed in, if the operation is carried out successfully. If you reset the game without an internet connection, progress on the device is deleted immediately and the cloud backup is removed once the internet connection is restored, provided that the deletion request is successfully transmitted and carried out. A reset deletes only the backup of the cloud account that is signed in at that moment; the backup of an account that is not signed in may remain until you sign in to it and delete it, or ask us to delete it. To delete the backup of another account, the account or backup must be reliably identifiable. Deleting the cloud backup or the Firebase account may lead to permanent loss of game progress, including virtual currency and bonuses acquired for real money, if there is no other available and supported way to restore them. This does not affect the user’s statutory rights relating to purchased digital content.

If you no longer have the app or cannot access it, use e-mail. The cloud backup (the anonymous Firebase account and the backup document containing the game state, player name, level and user-agent) is deleted on request after the relevant backup has been identified and the requester’s entitlement verified to the extent appropriate in the circumstances. Send an e-mail to with the subject “Data deletion – Portfolio Tycoon” and include:

if you linked the account to a Google account, the e-mail of the Google account you used in the game.
if you use the anonymous account, the player name and level, the approximate date you last played and the device type (if you know these and they are needed to find the relevant backup and verify the entitlement of the request).
whether you also want data about your communication with support deleted, to the extent that the right to erasure under the GDPR applies to it.

The identification data you provide serve to find the relevant account or backup. Providing them alone may not be sufficient to reliably verify the requester’s entitlement. If we have reasonable doubts about the requester’s identity or authority to dispose of the data, we may ask for reasonable additional information needed for verification. If the account or backup still cannot be reliably identified, we will inform the requester of this and of the reasons why the request cannot be granted to the requested extent.

We will handle the request without undue delay and inform you of the measures taken at the latest within one month of receiving it. Where required by the complexity or number of requests, we may extend this period by a further two months in accordance with Art. 12(3) GDPR; we will inform you of the extension and its reasons within the statutory period. We will generally inform you of the outcome by e-mail. After deletion, the backup document and the relevant Firebase account are removed from active systems to the extent of the deletion carried out. If the Firebase account was linked to a Google account, the Google account itself remains. Deleted data, including purchased digital content stored in game progress, may no longer be restorable (technical and backup copies of the provider Firebase may be retained for the period resulting from its retention and deletion policies).

Backups that remain inactive for 24 months are also deleted automatically. A backup is considered inactive if no updated game progress was successfully saved to it during that period. Deleting an inactive cloud backup does not necessarily mean automatic deletion of all related authentication or technical data processed by Firebase. Data that we must or may legitimately retain (e.g. data and documents that we actually process and are obliged to retain under accounting, tax or other legal regulations, records needed for protection against abuse or for resolving disputes) is kept only for the necessary period and solely for the purposes for which further retention is legally justified, see the Privacy Policy (section 7).

Android backup (Google Drive)

If Android automatic backup is turned on, the system may have stored a copy of the app data in backup storage linked to your Google account. You can usually find the options for managing or deleting the backup in Android: Settings → Google → Backup. The available options and the names of items depend on the Android version, the device manufacturer and the Google service settings. Turning off future backups does not in itself mean that a backup that has already been created is deleted immediately. We have no access to this copy. Deleting the Firebase cloud backup through the Game does not mean deleting the backup managed by the Android system.

Ads (Google)

Data about ads is processed by Google to the extent and in the capacity resulting from the particular advertising services and the terms of their use.

To manage consent to advertising technologies we use Google User Messaging Platform (Google UMP). You can change or withdraw your choices regarding the processing of personal data for advertising purposes at any time directly in the Game: Settings → Help & Support → Legal information → Ad privacy settings. You can turn personalisation off and reset or delete the advertising ID in Android: Settings → Google → Ads. You can also manage your data at myaccount.google.com.

Deleting the cloud backup or the Firebase account does not automatically mean deleting data that Google processes as a separate controller in connection with advertising services.

Children

A parent or legal guardian can request deletion of a child’s data using the same procedure (e-mail above), and we may, to the necessary and reasonable extent, verify their authority to act on behalf of the child. The Game is intended for persons aged 16 and over and is not intended for persons under 16. If we find that we are processing personal data of a person under 16, we will take measures to delete it to the extent required by the applicable legal regulations. More about protecting children is in the Privacy Policy.